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Privacy Policy

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At The Book Cove, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing our products. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect personal information such as your name, email address, shipping address, and payment information. Additionally, we may automatically collect certain information about your device, including your IP address, browser type, and operating system. We may also use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

How We Use Your Information

We may use the information we collect for the following purposes:

  • Fulfilling orders and providing customer support
  • Communicating with you about your orders, promotions, and updates
  • Improving our products and services
  • Analyzing website usage and trends
  • Preventing fraud and ensuring the security of our website
  • Complying with legal obligations

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

EU Customer Rights

If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including:

  • The right to access and update your personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability

Additionally, all customers, regardless of their location, are entitled to exercise these rights. We are committed to ensuring that all individuals have control over their personal information and can exercise their rights under applicable data protection laws. If you have any questions or concerns about our handling of your personal information, or if you wish to request additional information not explicitly listed in this Privacy Policy, please contact us via email at the address noted below.

Additional Information Request

Any information not explicitly listed in this Privacy Policy can be requested from The Book Cove at any time via email. We are committed to transparency regarding the collection, use, and safeguarding of your personal information, and we will make every effort to provide you with the requested information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at: [email protected]

Last Updated: 9 March 2024